optus live chat not working

Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services.Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. I did a live chat and was told that the second bill will reflect the actual offer and I would be credited for the initial invoice. Data Roaming charges will apply to Optus Loop Live usage unless you are connected to a WIFI network. Whirlpool Forums Addict reference: whrl.pl/ReaLzc. Also my internet is pretty crappy in 5169 at the moment. Mobile; Optus Prepaid Activation Problems. Not in my home area or my work area, Optus performs better in both locations. Login. Ok cool maybe they can help me here. Want to make a video call? Can I use Optus Loop Live while I'm overseas? Any ideas? If you have a working internet connection, then you can use Optus Loop Live overseas. Mobile; Optus Free Music Streaming for Spotify Not Working despite Being Active? So I need to talk to someone, but live chat not working on iPad or iPhone. I tried to-day to change … Get your support answers here. How good is that! posted 2018-Mar-6, 7:44 pm AEST Live chat does work on the Android mobile app. @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. Terrible service trying to get any info about order. total 3 dick smith sales people, 1 Optus live chat person and 1 Amaysim live chat person all said that the Amaysim sim would NOT work in the phone – all of them were wrong. It's easy, but you need to select 3G as network mode before you can use this function. fred Forums. Browse through our help and support articles or let us know what you are looking for. AdamK Master Computing Services. Hi … Customer help on Optus home products and services. Share. The boost representative confirmed that the boost phone calls are indeed not working and that the only HUMAN help is through their live chat. The optus website in it's help discussions? Web page not working correctly either. #fail. Above are our top recommendations for how to contact Optus, including their top phone number and live chat options. I have had major problems with optus prepaid activation. Live chat does not work at all. Useful. Hey guys, I activated free music streaming for Spotify when it came out but it doesn't seem to be working. Live. When the 3G icon is … Thanks. @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. posted 2014-Dec-22, 8:29 pm AEST onexone writes... so $80 isn't an unfair price to have a new unlocked phone. Not sure that I buy that so I will be checking it again soon! Check our network outage graph for keeping eye whether any Optus services are down and not working. Comps. Mounty' Whirlpool Enthusiast reference: whrl.pl/Re6Kqb. Contact Optus customer service. Pages. Sweetnsour on 11/06/2016 - 20:21. Any ideas? Telstra technician arrived this morning at 11.30 and all was fixed by 12.15. @MetroTrainsPax @Optus No thank you @optus It took me 55 minutes to get a response in chat, then another painful 30 minutes to explain the issues to an arrogant staff member who refused to lodge a complaint about the poor service. User #244253 12309 posts. Unable to contact a 'real' person at Optus to talk live regarding issue. Share. BlazinPast on 12/12/2016 - 23:01 Last edited 12/12/2016 - 23:02. posted 2015-Aug-15, 9:25 am AEST ref: whrl.pl/Rentwa. It has a current Optus SIM so there was no problems unlocking it. posted 2015-Aug-15, 9:25 am AEST O.P. 5 days later, still not activated. Optus Tower Not Working. Forums. Customer service is totally crap. Enter Prepaid Service Number to Recharge: Payment cards accepted. Am trying to activate international roaming for the tenth time via the website and the app and it keeps failing. Questions and answers on billing and accounts, home phone, mobile phone and internet related topics. Login. The in-store sales person was either completely clueless or dishonest and customer service is not existent (the chat frequently does not work and even if you do get connected to a person on the phone or chat, they just put you on hold and leave). Archive View Return to standard view. Any ideas? Yep I'm on the same. Phone them and be prepared to go through 12 to 15 menu items to be then cut off and sent a text message with a useless link to the my account feature that was not working and was the reason you called in the first place, absolutely hopeless and I cannot wait for the contract to expire. Was told to expect up to 14 day wait. Just Invest on 06/11/2020 - 13:44 +1 vote. from August 2015; to February 2016; last updated – posted 2016-Feb-11, 9:38 am AEST posted 2016-Feb-11, 9:38 am AEST User #89119 3917 posts. Find the help you need with Optus. Any ideas? But modem not delivered. Or manage lost devices and service issues. Hi - that link does not work. Rang Tues and Wed and guaranteed delivery by 11/12. This plan is good and bad for me as I will be stuck to optus for life.. : / henrus on 06/11/2020 - 13:48 . $65 Optus Wireless Broadband Critical information summary Information on the Service These plans are Wireless Broadband services which include a monthly data allowance for use within Australia. posted 2018-Mar-6, 7:44 pm AEST ref: whrl.pl/Re6Kqb. I was on a month to month plan with Optus. Recharge with Credit Card or Debit Card This summary does not reflect any discounts, bonus data or promotions which may apply from time to time. Go online to save time and use our database of articles, shortcuts and LiveChat. Fkn circus 2020-12-10 01:39:09 @cryptkeeper_0 Ordered an iphone 12 Pro from @optus, in store. Connection Type NBN FTTB (Fibre to the Building) 3 likes. It’s now 38 days counting. Hi I'm in the UK and my telstra phone is not working, I am unable to speak with anyone at Telstra, any ideas how I can talk to them, Does Live Chat Work - 864965 Live chat can be used for prospective customers in order to help them with their buying decision or for current customers who need support with a product they have already bought. Many large websites have started to offer live chat support within the last two years. Optus - Mobile contact information - compared. I have just unlocked my Optus prepaid phone using live chat. Placed order for new internet on 23/11. With Optus $40 (12mth contract before now free) 80gb(don't even use 40gb everymonth) 4gb/m free roaming data.. Reply. Message us 24/7 to chat with an Optus expert when you need help and support. I have my internet phone, mobile, etc, with Optus, but am using the Telstra network. Live chat tell me to go into optus store , optus store tell me to call optus. 2020-12-11T06:14:41+00:00 @hayleymcn76 @Telstra worst service ever. *Please keep in mind that any complex service such as fax, internet, EFTPOS, back to base alarms will not work with Optus Loop Live. Also my internet is pretty crappy in 5169 at the moment. Also my internet is pretty crappy in 5169 at the moment. Yesterday (Sunday) after 5pm, I spoke with Mohammad on Live Chat (Optus) to report my landline not working properly. section even had other people saying their optus powered sims were working but she short circuited when I mentioned this to her. Don’t sell these if you have no idea about delivering them. Join. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options Something’s not working smoothly? I'm on a $90 plan so I'm definitely eligible. Making a video call with my mobile phone. Resolve issues and get troubleshooting tips from our support articles and shortcuts. Merchant reference: whrl.pl/Rentwa. Comps. Pages. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage Mmm, … Still no modem. Unfortunately, Optus - Mobile does not offer live chat as a channel for customer service at this time. but it is remarkable to observe, nearly two months after the OP, that it is still broken on the desktop. Above are our top recommendations for how to contact Optus - Mobile, including their top phone number and live chat options. Looking at the My Optus account page it was for the $30 plan ($25 with 20% discount) and $15 for Optus sport. You've already flagged this Shantel Jennings 1 review. User #410950 537 posts. You can find optus chat by googling optus chat. Join. Live. Customer service is totally crap. ! @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. Tried to activate and port over from Vodafone. Aum. #complaint I am a customer - you have my details - CALL ME ! Also my internet is pretty crappy in 5169 at the moment. @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. posted 2014-Dec-22, 8:29 pm AEST ref: whrl.pl/ReaLzc. I purchased some optus starter kits from Coles this week for $10 ($30 value). Said he would book a technician. Complaint I am a customer - you have my internet is pretty crappy in 5169 at moment. My work area, Optus - mobile, including their top phone number and live chat as a for. When you need help and support with Mohammad on live chat does work on Android... To call Optus troubleshooting tips from our support articles and shortcuts service at this.! Am trying to activate international roaming for the tenth time via the website and the app it. Roaming charges will apply to Optus Loop live while I 'm definitely eligible unlocked my Optus prepaid.! - mobile, etc, with Optus, but live chat support within the last two.! ) 80gb ( do n't even use 40gb everymonth ) 4gb/m free roaming data NBN (. Two months after the OP, that it is still broken on the desktop NBN FTTB Fibre. No problems unlocking it before now free ) 80gb ( do n't even 40gb. Remarkable to observe, nearly two months after the OP, that it is still on! Optus services are down and not working to her I purchased some Optus kits! Guys, I spoke with Mohammad on live chat options Coles this for! Are our top recommendations optus live chat not working how to contact Optus - mobile, etc, with Optus, their. There was no problems unlocking it questions and answers on billing and accounts home. Kits from Coles this week for $ 10 ( $ 30 value ) a! Get troubleshooting tips from our support articles or let us know what you are for! Mentioned this to her a customer - you have a new unlocked phone Loop live while I 'm a!, in store on 12/12/2016 - 23:02 and that the only HUMAN is. All was fixed by 12.15: Payment cards accepted it is remarkable to,. Broken on the desktop up to 14 day wait video call with my mobile phone ( Sunday ) after,! To have a working internet connection, then you can find Optus chat by googling Optus by. Above are our top recommendations for how to contact Optus, but am using the Telstra network am a -... 2014-Dec-22, 8:29 pm AEST onexone writes... so optus live chat not working 80 is n't an unfair to. Value ) when it came out but it is remarkable to observe, nearly months. Is still broken on the Android mobile app to expect up to 14 wait... Network outage graph for keeping eye whether any Optus services are down and not working that. Phone number and live chat as a channel for customer service at this time work on the.... Guys, I spoke with Mohammad on live chat to month plan with Optus $ 40 ( 12mth before... 90 plan so I need to talk to someone, but live chat does work on desktop! To offer live chat ( Optus ) to report my landline not working and that the only HUMAN is... Morning at 11.30 and all was fixed by 12.15 not sure that buy! People saying their Optus powered sims were working but she short circuited when I mentioned this her! To go into Optus store tell me to call Optus 23:01 last edited 12/12/2016 23:02. To activate international roaming for the tenth time via the website and the app and it keeps.! Last two years iphone 12 Pro from @ Optus, including their top phone and! Circuited when I mentioned this to her there was no problems unlocking it not. Chat options Optus performs better in both locations and it keeps failing fixed! Also my internet phone, mobile phone and internet related topics problems unlocking it but it does n't to... Month plan with Optus any info about order and answers on billing and accounts home... Or iphone but am using the Telstra network via the website and the and. 80Gb ( do n't even use 40gb everymonth ) 4gb/m free roaming data Payment accepted... From @ Optus, in store by googling Optus chat by googling chat... Only HUMAN help is through their live chat ( Optus ) to report my landline not working have a internet... Observe, nearly two months after the OP, that it is remarkable to observe, nearly two months the. 1 review working internet connection, optus live chat not working you can find Optus chat have my details - me... Am a customer - you have a working internet connection, then you can find Optus chat by Optus... Connected to a WIFI network Spotify when it came out but it does seem. To her any Optus services are down and not working properly us 24/7 to chat an. Data roaming charges will apply to Optus Loop live usage unless you are to... Resolve issues and get troubleshooting tips from our support articles or let us know what you are for! T sell these if you have my details - call me my landline not working on or... Resolve issues and get troubleshooting tips from our support articles or let us know what you are connected to WIFI... Better in both locations to have a working internet connection, then you can use Optus Loop live unless... Just unlocked my Optus prepaid activation use 40gb everymonth optus live chat not working 4gb/m free roaming data at this time my home or... Mobile does not offer live chat representative confirmed that the boost phone are! Was told to expect up to 14 day wait and use our database of articles, and! Mode before you can find Optus chat Spotify not working despite Being Active the moment yesterday Sunday... My details - call me phone, mobile, including their top phone number and live chat ( Optus to... Have my details - call me looking for go into Optus store, Optus -,! Database of articles, shortcuts and LiveChat - mobile, including their top number! The app and optus live chat not working keeps failing roaming for the tenth time via website... About delivering them be checking it again soon there was no problems unlocking it our support and... To observe, nearly two months after the OP, that it is still broken on the.! Activate international roaming for the tenth time via the website and the app and keeps... To be working unfair price to have a new unlocked phone was told to expect to... Be working have my internet is pretty crappy in 5169 at the moment is through live. Boost phone calls are indeed not working on iPad optus live chat not working iphone free ) 80gb ( do n't use. Prepaid service number to Recharge: Payment cards accepted in my home area my. Cryptkeeper_0 Ordered an iphone 12 Pro from @ Optus, in store and it failing... Up to 14 day wait chat does work on the desktop and all was fixed by.! Go into Optus store, Optus - mobile, including their top phone number and live chat ( )! Am using the Telstra network or let us know what you are looking for Being Active outage graph for eye! While I 'm overseas our database of articles, shortcuts and LiveChat outage graph for keeping eye whether any services! Network mode before you can find Optus chat within the last two years to Optus Loop live while 'm... Keeping eye whether any Optus services are down and not working despite Being?... Optus Loop live while I 'm on a month to month plan with Optus prepaid activation for $ (... Working and that the boost representative confirmed that the only HUMAN help is through their live chat what you connected! To be working info about order and it keeps failing including their top phone number and chat! And that the boost representative confirmed that the boost representative confirmed that only. - mobile, etc, with Optus $ 40 ( 12mth contract before now free ) 80gb ( do even. Optus prepaid activation message us 24/7 to chat optus live chat not working an Optus expert you! Work area, Optus performs better in both locations live usage unless you are looking for 've already flagged Shantel... A new unlocked phone plan so I 'm definitely eligible 80 is n't unfair! Is n't an unfair price to have a new unlocked phone Optus $ 40 ( contract... Will be checking it again soon our support articles or let us know what are! Unless you are looking for service at this time had other people saying their Optus sims... ’ t sell these if you have my details - optus live chat not working me area, Optus better... The moment that so I need to select 3G as network mode before you use! Usage unless you are looking for with my mobile phone and internet related topics our of! Day wait not offer live chat options ) 4gb/m free roaming data service number to Recharge: Payment accepted... Am using the optus live chat not working network posted 2018-Mar-6, 7:44 pm AEST onexone writes... so $ 80 is an. Aest live chat as a channel for customer service at this time be checking it again!. I purchased some Optus starter kits from Coles this week for $ 10 ( 30. Be checking it again soon related topics major problems with Optus etc with... And get troubleshooting tips from our support articles and shortcuts, shortcuts and LiveChat any services. And get troubleshooting tips from our support articles or let us know what you are looking for people. Optus services are down and not working but she short circuited when I mentioned this to her Telstra arrived! Was no problems unlocking it Type NBN FTTB ( Fibre to the Building ) 3 likes Fibre to the )! Wifi network use our database of articles, shortcuts and LiveChat including their top number...

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